drive weather SUPPORT
Drive Weather FAQ
What do the triangles mean?
If you see a triangle on your route that indicates a weather warning (red), watch ( orange) or advisory (yellow). Tap the associated weather location for details on the alert.
How does the app handle timezones?
The time slider at the bottom is always in the devices timezone. Everywhere a time is printed with a location the time is in that locations timezone. The summary view shows the timezone abbreviation of any location not in the devices timezone.
How do I save a route
Every search is saved and can be retrieved by going to the history tap (top right) of the search page. When you tap on a route you can either load it direction or do a “Show in Search” to edit in the search form.
Orange Circles?
That means conditions for pavement ice exist. If you go to the settings and tap Quick Start Guide it will show u that and an other details.
What do the weather icons mean?
You can see the weather icon legend in the app. Tap the "?" at the bottom of the screen.
I don't see my address or town in the suggestion table.
The free version has a limited database of towns and addresses. The full version has the complete location database.
You can use the next closest city or town for a destination and it will have negligible difference for the en route weather forecast.
You can use the next closest city or town for a destination and it will have negligible difference for the en route weather forecast.
How on Earth does the Speed Factor Work?
The Speed Factor is a manual setting that helps improve the accuracy of your weather forecast by adjusting the estimated travel times. It's a simple multiplier applied to the route duration.
You can access the Speed Factor by tapping the icon next to the settings icon in the app
Two Ways to Use It
1. Adjust Based on Your Driving Speed If you know you tend to drive slower or faster than the posted speed limits: For example, if the speed limit is 75 mph but you usually drive 60 mph, you're going 80% of the expected speed. In this case, set the Speed Factor to 0.80. This adjusts the timing of the forecast along your route to match when you’ll actually be at each point.
2. Match a Known Trip Duration If you’re familiar with a route and know how long it takes:
Say Google estimates the trip will take 4 hours and 30 minutes, but you know it takes you 4 hours.
You can adjust the Speed Factor until the arrival time (shown in the upper-right corner) reflects your actual experience.
Using the Speed Factor ensures more precise forecasts that match your actual travel pace especially helpful on long trips or in regions with dynamic weather.
1. Adjust Based on Your Driving Speed If you know you tend to drive slower or faster than the posted speed limits: For example, if the speed limit is 75 mph but you usually drive 60 mph, you're going 80% of the expected speed. In this case, set the Speed Factor to 0.80. This adjusts the timing of the forecast along your route to match when you’ll actually be at each point.
2. Match a Known Trip Duration If you’re familiar with a route and know how long it takes:
Say Google estimates the trip will take 4 hours and 30 minutes, but you know it takes you 4 hours.
You can adjust the Speed Factor until the arrival time (shown in the upper-right corner) reflects your actual experience.
Using the Speed Factor ensures more precise forecasts that match your actual travel pace especially helpful on long trips or in regions with dynamic weather.
I don't see the weather!
Is filtering turned on? Do you see black dots where the weather should be? If so then filtering was turned on. Tap the filter icon on the right side toolbar and turn off all settings to reset the view.
Also note, when radar is showing the weather icons do not show.
What are the red shaded polygons?
Those are current weather alert areas. They indicate areas of thunderstorms and/or severe weather. The shaded areas on the map are not calculated based on time/distance as the weather on the route is. Often storms develop quickly and the weather forecast which is computer calculated might not pick up on fast developing conditions but the weather alerts will.
Does the subscription allow for multiple devices?
With one subscription you can put the app on unlimited devices under the same account. It's not cross platform.
I purchased the app but still have the free version.
Sorry about that, try closing the app and reopening. If that doesn't work do a Restore Subscription. Tap settings icon ( lower left)
Tap "Upgrade to PRO"
At the bottom of that page is a Restore Subscription button and follow the prompts.
HELP
Response are typically within an hour, if you don’t get a response within 24 hours then the email address entered probably got fat fingered.